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1100 NW Loop 410 Suite 611
 San Antonio, TX  78213
p: 210.680.7549  •  f: 210.877.2628

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Monday, May 20, 2019   Search

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Our Helpdesk services can be accessed in the following ways:

By Phone


Email Us


Submit A Ticket


The Helpdesk can be reached at 210-680-7549, option 1.


Email requests can be made to


Submissions can be made through our Missing Link Ticketing System.

Our support team is committed to delivering a high quality customer service and support. To ensure the best possible support, we provide this Service Level Agreement outlining specific software, services, and responsibilities provided by our Missing Link Helpdesk.


 Missing Link Benefit  

Why not call it a Service Desk?  Missing Link prides itself on the belief if you wanted employees to handle your IT you would ask them.  Our goal is to do more than just talk a user through the problem we take care of the problem for them.  Our goal is to minimize the downtime by working the issue after hours if possible, when not we will look at alternatives to keeping the employee working while we solve the problem.



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